RETURNS
We want you to love your purchase! If you are not completely satisfied, you have 15 days from the date your order is delivered to initiate a return. Email us at info@diasporastudio.com.
Return Conditions:
- Items must be in their original condition—unworn, unwashed, with labels and tags attached.
- Personalized embroidered items are final sale and cannot be returned or refunded.
- If your return does not meet these requirements, it will not be accepted and will be sent back to you at your own cost.
Return Shipping:
- Customers are responsible for all return shipping costs.
- Diaspora Studio is not liable for missing returns. We strongly recommend using registered post with tracking to ensure your parcel reaches us safely.
Processing Your Return:
- Once we receive your return, please allow 3-7 business days for processing.
- You will receive a confirmation email once your return has been processed and your refund has been issued.